F2F Distribution Manager

Description

Chubb is a global leader in insurance with operations in 54 countries; we are backed by our financial strength, distinguishing us as one of the world's most profitable insurers. "Chubb in Mexico is an organization committed to diversity and inclusion. We do not discriminate based on disability, race, religion, sexual orientation, economic status, nationality, or any other reason." **F2F Distribution Manager** **Location:** Toluca, State of Mexico. **Job Requirements:** * Bachelor’s degree in Economics, Business Administration, Finance, or related field. * Intermediate-level Excel proficiency. * Knowledge of commercial strategy planning, distribution channels, products, and market analysis. * Familiarity with sales techniques, coaching, and mentoring. * Experience analyzing and interpreting information. * Minimum 2 years of experience in corporate training. * 3 to 5 years of experience in similar roles within the insurance industry. * Willingness to travel frequently. **Job Responsibilities:** * Design periodic training programs covering the sales force of Chubb’s strategic partners across various insurance products, using methodologies that ensure maintenance of the required knowledge level among the sales force. * Deliver product training, sales coaching, post-sales service, claims handling, collections support, and clarifications to insurance coordinators within regional market management teams, providing necessary tools and resources to drive commercial activity and increase sales. * Design and implement training metrics via surveys, assessments, and business KPIs to measure the impact of training strategies, enabling adjustments, reinforcement, and measurement of their effect on the Company’s commercial results. * Coordinate and manage campaign launches by identifying needs, driving sales through recognition of best practices and executive management. * Lead and supervise studies on coverage, premiums, and distribution, with daily follow-up to ensure achievement of the Business Plan. * Develop and ensure execution of diverse sales growth strategies, defining specific actions, timelines, and required communication channels to implement them successfully and achieve the Business Plan objectives. * Direct the sales force to appropriate support departments for post-sales services and monitor such services (claims and clarifications) using established indicators (service quality, arrival times versus competitors, payment indicators both in amount and number of claims processed), enabling analysis of service and network support levels—and accordingly design, maintain, or modify strategies. * Generate strategic reports on commercial activity through analysis of relevant data, thereby identifying key needs by region, product, and outreach—collaborating with the commercial team for effective management. **If you require any specific accommodation for your interviews, please inform the Human Resources representative who contacts you to initiate your hiring process.**