




Position Summary: Coordinate external collection agencies to ensure portfolio follow-up, generating and supervising strategies to achieve channel objectives. Key Responsibilities: 1. Coordination and monitoring of assigned portfolio 2. Development and supervision of collection strategies 3. Experience in portfolio recovery and collection management **Objective:** Coordinate External Collection Agencies to ensure follow-up on the assigned portfolio, generating and supervising the implementation of strategies aimed at achieving channel objectives. **Experience and Knowledge in:** * Experience in portfolio recovery usage or handling * Knowledge of key performance indicators in collection management * Knowledge of predictive dialers and contact tools * Intermediate\-Advanced Excel (Pivot Tables, Charts) *Desirable:* * Commute no longer than 2 hours from Insurgentes Sur **Years of Experience:** 2 **Work Modality:** Flexible arrangement, based in CDMX. **Benefits:** * Family Major Medical Expense Insurance * Life Insurance * Savings Fund * Savings Account * Grocery Vouchers * Vacation Bonus, Year-End Bonus, and Paid Vacation * Profit-Sharing Bonus * Performance Bonus * Among other additional benefits **\*To apply, please provide your complete information in UPPERCASE\***


