At Macropay, we have a new opportunity for you! At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for individuals who share our values and want to become part of a dynamic, committed, and innovative team. If you're seeking a new professional challenge, this is your chance. We want to meet you! **Open position: CHATBOT COORDINATOR** **Location:** Mérida **Contract type:** Full-time **Area: Customer Experience** **What are we looking for?** Program projects, tasks, and resources according to digital strategies and established priorities. Monitor and analyze digital experience strategies, proposing improvements that enable achievement of agreed objectives. Provide follow-up on projects and tasks to ensure their quality. Guide internal clients on digital strategies and manage agreements for better customer experience. Evaluate and recommend the proper use of digital tools with internal clients for the development of digital strategies. ### **Main responsibilities:** Customer Experience Use of digital channel tools Data analysis skills Management of digital channel projects ### **What we offer:** Competitive salary Statutory benefits Superior benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **How to apply?** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject: *"Vacancy \[Chatbot Coordinator] – \[Your full name]"* ### **We want to get to know you and learn what makes you unique!** Learn more about us: Home \- Macropay