Job Summary: Karri Mexico is seeking an operational logistics professional to ensure optimal store operations performance, managing fleets and resolving incidents to deliver an exceptional customer experience. Key Highlights: 1. Revolutionize logistics and delivery management 2. Ensure operational performance and customer satisfaction 3. Dynamic environment with short-term growth Karri Mexico is a **logistics company** founded in **2020**, with a clear objective: **to revolutionize how deliveries and logistics operations are managed**. **Job Objective:** Ensure optimal store operations performance by enforcing correct protocols, minimizing conflicts, and enhancing visibility specifically for coordinators and customers. **Main Responsibilities:** * Ensure the **daily operational status** of the assigned fleet. * Administer and monitor the **fleet across various business units**, guaranteeing availability and compliance. * Conduct **daily operational audits**, identifying deviations and ensuring adherence to processes. * Perform **order assignment and distribution** to the fleet, ensuring efficiency and on-time delivery. * Provide **first-level in-store customer service**, resolving operational incidents and escalating when necessary. * Manage and resolve **operational contingencies** via the **SPARK** platform, ensuring uninterrupted deliveries. * Track incidents and ensure compliance with operational KPIs (timeliness, deliveries, coverage). **Requirements:** * Minimum **1 year of experience** in operational logistics within **supermarkets** * Knowledge of delivery operations, order assignment, and fleet management. * Experience handling contingencies and operating with **SPARK** (preferred). * Strong tracking, organizational, and problem-solving skills. **We Offer:** * Salary: $12,000 gross monthly * Statutory benefits * Additional days off (birthday, moving, etc.) * Schedule: Monday to Sunday, with mid-week rest day * Short-term growth opportunities * Dynamic work environment * Continuous training **If you're interested, apply through this channel and be part of the change!** Employment Type: Full-time Salary: $10,000.00 - $12,000.00 per month Work Location: On-site employment