Sommelier

Description

Position Summary: This full-time, non-managerial position at The Ritz-Carlton Reserve involves wine service and presentation, updating wine lists, and advising guests—with emphasis on staff training and adherence to luxury standards. Key Responsibilities: 1. Expert wine consultation and inventory management. 2. Staff training on wine service. 3. Adherence to The Ritz-Carlton's 'Gold Standards.' **Additional Information** **Job Number**26056251 **Job Category**Food and Beverage \& Culinary **Location**Zadun Los Cabos a Ritz\-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve, open, and pour wine and champagne bottles. Respond to guest inquiries regarding wine origin, vintage, and style. Update and maintain wine lists and the MICROS system. Recommend wines that best complement the menu. Participate in wine tastings and cultivate relationships with suppliers. Order new wines and related products. Create and update wine lists. Develop and implement wine promotions and incentive programs. Verify and replenish cellar inventory, equipment, and glassware. Train and educate servers and bar staff. Conduct vintage and BIN number verification. Conduct staff wine tastings. Secure liquors, beers, wines, refrigerators, cabinets, and storage areas. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniforms and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Meet quality assurance expectations and standards. Lift, carry, push, pull, and place objects weighing less than 50 pounds (22.5 kg) or equivalent without assistance. Stand, sit, or walk for extended periods or throughout the entire work shift. Read and visually verify information in various formats (e.g., small print). Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above shoulder height and below knee level, including bending, twisting the waist, pulling, and stooping. Move through narrow, confined, or elevated spaces. Navigate sloped, uneven, or slippery surfaces and stairways. Climb up and down service stairways and/or ramps. Greet and recognize all guests according to company standards. Communicate clearly and professionally with others; answer telephone calls using appropriate etiquette. Perform other reasonable job-related duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: Diploma from a technical, trade, or vocational school. Relevant Work Experience: Minimum 2 years of relevant work experience. Supervisory Experience: Supervisory experience not required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected under applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they’ve departed. We seek the world’s finest hospitality professionals to create lasting memories—because we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global benchmark for exceptional, personalized luxury service—and take pride in delivering excellence in guest care and comfort. Your role is to ensure The Ritz\-Carlton's 'Gold Standards' are upheld daily with kindness and attention. The Gold Standards form the foundation of The Ritz-Carlton, guiding us to make each day better than the last. Thanks to this foundation—and our belief that culture drives success—The Ritz-Carlton has earned its reputation as the world’s leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, Credo, and Service Values. Furthermore, we promise you the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.