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Job Summary: This role involves responding to guest repair requests, performing preventive maintenance on equipment, conducting basic repairs, and ensuring compliance with safety and quality standards. Key Responsibilities: 1. Respond to guest repair requests 2. Perform preventive maintenance and basic equipment repairs 3. Maintain compliance with safety and quality standards **Additional Information** **Job Number**26023757 **Job Category**Engineering \& Facilities **Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all main service disconnect switches for buildings. Maintain a maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and standards. Demonstrate basic knowledge or aptitude to acquire knowledge in the following areas: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building operations. Prepare and paint surfaces; perform minor drywall and woodwork repairs; replace light bulbs and air conditioner filters; and thoroughly clean painting or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switches and outlets, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use Lockout/Tagout procedures before performing maintenance work. Perform repairs on interior and exterior landscaping and exterior irrigation systems. Demonstrate basic computer operation skills, including entering HVAC system schedules and adjusting temperatures. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure both uniform and personal appearance are neat and professional; maintain property information confidentiality; and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to other employees’ concerns. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform movement-related tasks without assistance. Climb stairs, service ramps, or ladders. Reach above head and below knees, including bending, twisting waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job-related duties as requested. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate, or vocational/technical training certificate preferred. Relevant Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting. Hotel engineering/maintenance experience is a plus. Supervisory Experience: No supervisory experience required. REQUIRED SKILLS License or Certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where our associates’ diverse backgrounds are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* At AC Hotels, we believe attention to detail is the most generous form of hospitality we can offer. Whether it’s the art of serving a drink or the elegantly designed ambiance, AC Hotels family members believe that if we have time to do something, we have time to do it exceptionally well. Guests recognize and appreciate AC Hotels’ thoughtful design and our family’s detail-oriented nature. If you seek authentic hospitality, AC Hotels offers the ideal environment. Our family members possess a global mindset and passion for details. They also have an innate curiosity to learn and try new things. Staying current on trends in art, technology, or design, our family members wish to share them with guests and others. Our family members strive to delight others and continually ask how they can improve the service experience. If this resonates with you, we invite you to explore employment opportunities with AC Hotels. By joining AC Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.
