Intern I - Customer Service - Mexico

Description

Summary: Schneider is seeking a Customer Service Intern to provide support to the Sales division, focusing on the successful execution and completion of customer orders. Highlights: 1. Support appointment confirmations and track cargo/deliveries. 2. Create and accept customer orders in the system. 3. Work closely with customer service teammates and leaders to solve issues. **Location:** Ciudad de Mexico CDMX (Mexico City), MEX **Shift:** 1st Shift **Work model:** Hybrid **Schedule:** PARTTIME; Monday\-Friday, 8a.m.\-2p.m. **Job overview:** Schneider is seeking a Customer Service Intern in Mexico City to provide support to Schneider's Sales division. The Customer Service Intern will be responsible for the successful execution and completion of customer orders. **Responsibilities:** * Generate and sending reports for different clients and CS team. * Support appointment confirmations with different shippers, tracking cargo/deliveries from different accounts. * Create and accept customer orders in the system. * Schedule appointments for orders. * Create documentation throughout the order creation process. * Work closely with customer service teammates and leaders. * Solve issues for customers. **Skills and qualifications:** * Currently enrolled at a college or university. * Working toward a bachelor's degree. * Excellent written and verbal communication skills. * Able to manage multiple priorities at once. **Pay and benefits:** * Scholarship paid. **Schneider's inclusive culture** We do not request pregnancy and/or HIV tests, we always live in an environment of respect and inclusion regardless of sexual orientation, gender identity or gender expression. The facilities are fully accessible to people with disabilities and if a reasonable accommodation is needed, it can be requested. PI284719655