Description
**ADVANCED DATA SERVICES S.A. DE C.V. is seeking a FIELD ENGINEER in Tlalpan, Mexico City**
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At **ADS**, a leading company providing Information Technology services, you are invited to join our team!
**Position Name: Field Engineer – Mexico City (Tlalpan, Coyoacán, Santa Fe – Southern Zone)**
**Mixed schedule: Monday to Sunday / two days off.**
**Job Description:**
* On-site diagnosis, support, and resolution of project-related technical issues (TK), including inspection and configuration of IT equipment to ensure proper operation across the client’s business units.
* Performing preventive and corrective maintenance on equipment reported as incidents via the service desk.
* On-site diagnosis, support, and resolution of project-related technical issues (TK), including inspection and configuration of IT equipment to ensure proper operation across the client’s business units.
* Installing and configuring equipment/spare parts from inventory for replacement and incident resolution.
* Providing feedback to service desk personnel regarding TK progress, to ensure timely resolution of reported incidents.
Ø**Skills:** Technical support for computer equipment
§ Proficiency with cloning tools and image deployment.
§ Proficiency with Windows 7, 8, and 10 operating systems.
§ Structured cabling repair.
**Desired Education Level:**
High School Diploma (or equivalent)
**Desired Experience Level:**
Mid-level
**Departmental Function:**
Technology / Internet
**Industry:**
Telecommunications
**Skills:**
* Assertive communication
* Responsibility
* Customer interaction
* Request follow-up
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6a1472f15200006100c2f7f0\&source\=indeed*