Housekeeping Assistant

Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban oasis in the heart of the city. Set around a verdant inner courtyard, our hacienda\-style Hotel puts the hectic urban hustle of Mexico’s vibrant capital city seemingly on pause, but only for as long as you’d like. Step outside our doors, and you’ll find yourself on the grand boulevard of Paseo de la Reforma, just a short stroll away from Bosque de Chapultepec and the trendy neighbourhoods of Condesa and Polanco. Want to know what makes Mexico City tick? Join us at Fifty Mils, one of the 50 Best Bars of the world, and taste the cocktails that are captivating Mexico City. Join our diverse and talented team at Four Seasons Hotel Ciudad de México, Built around an idyllic garden bathed in sunlight that reflects the brilliance of Mexican colors, highlighting every space to inspire a journey of discovery—interacting with nature while pausing the noise—with a privileged location on the elegant Paseo de la Reforma and steps away from Bosque Chapultepec and the Museum of Modern Art. Spacious and comfortable suites, the ever-present five\-star service, and innovative culinary offerings that will delight everyone. All this makes any stay at the newly renovated Four Seasons in Mexico’s capital a truly unforgettable experience. Learn more about Four Seasons Hotel Ciudad de México, Hotel website: https://www.fourseasons.com/es/mexico/ Instagram: \# fs mexico The Housekeeping Floor Assistant Role You will ensure timely fulfillment of guest requests, as well as support the operational needs of Room Attendants during the daily Housekeeping operations—both AM and PM shifts—at the hotel. Always adhering to Four Seasons’ established quality standards. Key Responsibilities * Appropriately respond to requests made by guests and those generated by Room Attendants, coordinators, and managers. * Conduct various inventories as required by the department (chemicals, bottled water, linens, towels, etc.). * Maintain adequate stock levels of amenities and supplies for daily operations, and ensure orderly, clean storage areas. * Perform periodic rounds to ensure soiled linens are delivered to the laundry for processing. * Collect trash from all guest room floors throughout the hotel. * Hallways must be immaculate—vacuumed, windows dusted, mirrors cleaned, and high and low surfaces maintained. * Perform carpet cleaning in guest rooms and hallways. Knowledge and Skills **Education** * High school diploma or equivalent experience **Experience:** * One (1\) to three (3\) years of experience in this role * One (1\) to three (3\) years of experience in a luxury hotel environment (not mandatory, but considered a plus) **Skills** * Understand and become familiar with the hotel’s quality and service standards. * Highest level of integrity and transparency * Apply an ethical approach to resolving situations. * Strong interpersonal and relationship\-building skills. * Work safely, prudently, and in an organized manner. Benefits: * **Uniforms:** Complimentary uniform cleaning for employees * **Travel:** Complimentary guestroom nights at Four Seasons Hotels \& Resorts, with discounted meals and other services at each location * **Training and Development:** Internal training workshops for frontline and management staff * **Meals:** Complimentary buffet\-style meals * **Recognition:** Employee service awards, as well as Employee of the Month and Employee of the Year awards And many more property\- and location\-specific benefits What Can You Expect from Four Seasons? * Be part of a supportive team with strong camaraderie * Have opportunities to build a successful career with global potential * Work in a diverse and challenging environment, interacting with leadership teams * Receive recognition for your achievements About Four Seasons Hotels \& Resorts: Four Seasons Hotels and Resorts opened its first hotel in 1961, and its story is one of continuous innovation, remarkable expansion, and unwavering dedication to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by blending warmth and efficiency with the finest international hotel traditions. Service Culture Operating hotels, resorts, and residential properties in major urban centers and premier destinations across more than 47 countries—with additional projects in planning or development—Four Seasons consistently ranks among the world’s top hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe each of us deserves a sense of dignity. Learn more by visiting us at: Corporate website: www.fourseasons.com/ Careers portal: https://www.fourseasons.com/careers/ We look forward to receiving your application!