Customer Service Executive

Description

Job Summary: We are seeking a proactive and organized Customer Service Executive to provide high-quality support and assistance to our users, managing reports and incidents. Key Highlights: 1. Job stability 2. Continuous training 3. Opportunity for growth We are looking for a **Customer Service Executive** **Main Responsibilities:** * We seek personnel for the Customer Service department, focused on delivering quality support, follow-up, and assistance to our users. **Requirements:** ● Completed high school diploma (technical degree or incomplete bachelor's degree preferred). ● Experience in customer service or call center operations. ● Preferably experience in telecommunications or internet service providers. ● Excellent spelling and writing skills. ● Basic computer proficiency. ● Strong verbal communication skills and service-oriented attitude. ● Responsible and organized. ● Flexible availability. **Activities:** ● Customer interaction via phone calls and messages. ● Follow-up on reports and requests. ● Coverage verification and administrative support. ● Routing and tracking of incidents. * **We Offer:** * Work equipment (Laptop) * Job stability. * Continuous training. * Opportunity for growth. If you are proactive, organized, and enjoy helping others, we want to meet you! Apply by sending your CV to: eduardo.soto@siglo.com Employment type: Full-time Benefits: * Option for an indefinite-term contract Work location: Remote hybrid in Estado de México, Méx.