Customer Service

Description

**Beyond Experience is seeking Customer Service Representatives in San Rafael \- Cuauhtémoc, Ciudad de México** --------------------------------------------------------------------------------------------- **Part-Time Customer Service Executive** ====================================================== Beyond Experience Zona Reforma, Ciudad de México On-site employment **Job Description** -------------------------- Beyond Experience, an agency specializing in tourism services and vacation experiences, is seeking personnel to join its Telephone Customer Support and Follow-up Department. The selected candidate will be responsible for providing information to interested customers, following up on inquiries, and coordinating appointments for the sales department at partner hotels. **Responsibilities:** ---------------- * Providing phone support to customers interested in tourism services * Following up with and guiding prospective clients * Recording and updating information in the database * Scheduling and confirming appointments * Referring customers to the sales department at Hotel Barceló and Sheraton Reforma * Assisting with administrative follow-up tasks in the department **Required Profile:** ---------------------- * Completed or incomplete high school education (pre-university) * Experience in customer service, call centers, or similar roles (preferred) * Strong verbal communication skills and a service-oriented attitude * Basic computer proficiency * Organizational skills and sense of responsibility **We Offer:** -------------- * Monthly salary of $9,500 MXN * Weekly payment * Weekly productivity bonus of $1,000 MXN * Paid training * Earnings exceeding $12,000 MXN per month * Opportunities for professional development * Excellent working environment **Work Schedule:** ------------ * Monday to Friday, 9:00 a.m. to 4:00 p.m. * Saturdays, 9:00 a.m. to 2:00 p.m. **Employment Type:** ------------------- * Part-time **Compensation:** ------------------- * Weekly bonus * Productivity bonus **Work Location:** --------------------- * Offices near MB Reforma, Ciudad de México * On-site work mode Interested candidates are invited to apply through this platform to schedule an interview. **Desired Education Level:** High School (Pre-University) **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Leisure, Travel, and Tourism **Skills:** * customer service * verbal communication * client service *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a1478fa3800002e00c5ff3c\&source\=indeed*