Administrator

Description

Position Summary: We are seeking an NOC Administrator with experience in technical support and technological infrastructure to perform advanced diagnostics and supervise technical work. Key Highlights: 1. Advanced technical support and infrastructure diagnostics role 2. Supervision and coordination of technical staff 3. Detection of recurring failures and process optimization **i5 Group seeks an Administrator in Naucalpan de Juárez, State of Mexico** ------------------------------------------------------------------------- ***We are hiring!*** ***VACANCY: NOC ADMINISTRATOR*** We are looking for talent with experience in technical support and technological infrastructure to join our team as an NOC Administrator. ***Location:*** Naucalpan ***Work schedule:*** Monday to Saturday, 9:00 a.m. to 6:00 p.m. ***Academic requirements:*** * *Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Systems, or related field* * *Degree completed or currently enrolled in final semesters* ***Experience and knowledge:*** * Minimum 2 years of experience in Level 2 or higher technical support * Knowledge of electrical infrastructure, telecommunications, or IoT * Familiarity with OCPP, Modbus, and MQTT protocols is desirable * Experience supervising or coordinating technical staff ***Main responsibilities:*** * Monitor tickets escalated by the NOC L1 team * Perform advanced technical diagnostics on AC/DC charging stations * Supervise field technical work and validate on-site interventions * Detect recurring failures and generate reports for process optimization ***Benefits:*** * Competitive salary * Statutory benefits * Continuous training * Professional development and growth ***Application:*** Apply by sending a WhatsApp message to: * ***55*** * ***79*** * ***16*** * ***35*** * ***57*** **Desired education level:** Higher education \- degree holder **Desired experience level:** Expert level **Departmental function:** Administrative / Secretarial **Industry:** Electrical / Electronic Manufacturing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0356f858000058003bdfaf\&source\=indeed*