Setup Supervisor, Operations

Description

Position Summary: This non-management role involves teamwork, guest communication, banquet organization, and upholding company standards in a vibrant hotel environment. Key Highlights: 1. Promote teamwork and positive working relationships. 2. Ensure guest satisfaction and event preparation. 3. Uphold safety standards and professional appearance. **Additional Information** **Job Number**26059998 **Job Category**Food and Beverage \& Culinary **Location**Sheraton Maria Isabel Mexico City Reforma, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Ciudad de Mexico, Mexico, 6500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensure staff work as a team. Inspect staff personal hygiene and attire and correct any deficiencies. Communicate with guests, other employees, or departments to meet guest needs. Attend to and attempt to fulfill any special banquet preparations for the event. Organize the banquet room or area, ensuring cleanliness and proper setup of furniture and equipment. Inspect and maintain table arrangements to ensure cleanliness, order, and compliance with group requirements and company standards, resolving any issues. Document relevant information in appropriate departmental records. Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Cultivate and maintain positive working relationships with others and support the team in achieving common goals. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.5 kg) or equivalent without assistance. Assist in moving, lifting, carrying, and placing objects weighing more than 75 pounds (33.75 kg). Stand, sit, or walk for extended periods or throughout the entire shift. Read and visually verify information in various formats (e.g., small print). Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, pulling, and stooping. Navigate inclined, uneven, or slippery surfaces and stairs. Climb up and down service stairs and/or ramps. Greet and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephone calls using appropriate etiquette. Listen and respond appropriately to concerns raised by other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Relevant work experience: At least 1 year of related work experience. Supervisory experience: At least 1 year of supervisory experience. License or certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or other characteristics protected by applicable law.* By joining the Sheraton family, you become a member of its global community. We have been a place to gather and connect since 1937\. At Sheraton, employees create a sense of belonging across more than 400 communities worldwide. We invite, welcome, and connect guests through engaging experiences and attentive service. If you enjoy working as part of a team and delivering meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton. Join our mission to be "The World’s Gathering Place." By joining Sheraton Hotels \& Resorts, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.