Guest Environment Expert

Description

Job Summary: This Guest Environment Expert position focuses on creating unique and memorable experiences through hotel maintenance and cleaning, ensuring guest satisfaction. Key Highlights: 1. Create unique and memorable experiences for guests. 2. Empowered to do what is necessary at every moment. 3. Be part of a global team and inspire personal growth. **Additional Information** **Job Number**26059954 **Job Category**Housekeeping \& Laundry **Location**Courtyard by Marriott Mexico City Airport, Sinaloa 31, Penon de los Banos, Mexico City, Mexico, Mexico, 15520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about providing guests with a clean room and a freshly made bed. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s appearance and cleanliness throughout. They feel empowered to stay in motion and do whatever is needed at each moment. Whether handling guest requests, restocking cleaning carts, cleaning guest rooms and public areas, or managing other responsibilities, Guest Environment Experts ensure that hotel spaces enable guests to have an outstanding experience. Regardless of your specific role, there are several fundamental elements essential to success (ensuring a safe workplace, following company guidelines and procedures, respecting confidentiality, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance). It is essential that Guest Environment Experts consistently perform these tasks well (and other reasonable tasks as assigned) so that guests remain satisfied and the hotel operates smoothly. *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* At Courtyard, we are passionate about better meeting the needs of travelers worldwide. This has inspired us to create the first hotel specifically designed for business travelers, and today’s Courtyard experience empowers guests regardless of their travel purpose. We are seeking individuals who strive to achieve their goals and are passionate about delivering a guest experience that goes above and beyond, who enjoy being part of a small yet ambitious team, and who love learning and continuously improving—all while having fun. By joining Courtyard, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.