Commercial Technical Advisor

Description

Job Summary: We are seeking a Commercial Technical Advisor for a laboratory specialized in microbiological and physicochemical analysis, who will serve as the link between the client and the laboratory. Key Highlights: 1. Development in a role with greater customer interaction 2. Serving as the link between the client and the laboratory 3. Customer service and request follow-up Do you have a background in chemistry or laboratory science and are interested in developing in a role with greater customer interaction? This opportunity is for you! We are a specialized laboratory with over 20 years of experience in Jalisco, focused on microbiological and physicochemical analysis for the veterinary pharmaceutical industry, contributing to quality control through specialized analytical testing. We are looking for our new COMMERCIAL TECHNICAL ADVISOR. **By joining us, you will receive:** * Base salary of $15,000 monthly (gross). * Statutory benefits. * Full IMSS registration. * Subsidized cafeteria at 50%. **Location** La Palmira neighborhood, Zapopan, Jalisco **Schedule** Monday to Friday, 8:00 am to 6:00 pm (1-hour lunch break) **What will you do in this role?** You will serve as the link between the client and the laboratory, providing service and follow-up on their requests: * Customer service (phone, WhatsApp, and email) * Preparation and follow-up of quotations * Registration of new clients * Internal coordination for sample intake and tracking * Scheduling of result deliveries * Handling of incidents, inquiries, or requests **What are we looking for in you?** * Bachelor’s degree in Pharmaceutical Biology, Chemistry, or a technical degree in chemistry, food science, or related field. * 6 months to 2 years of experience in a laboratory or customer service within technical environments. * Knowledge in the field of chemistry. * Interest in developing or focusing on commercial activities / customer service. If you have a background in chemistry or laboratory science and wish to develop in a role with greater growth potential, apply through this channel. Salary: $15,000.00 per month Benefits: * Cafeteria service Application Question(s): * What is your salary expectation? * Do you have convenient access to La Palmira neighborhood? * What is your experience as a commercial technical advisor in the chemistry or laboratory field? Workplace: On-site employment