Tourism Intern

Description

Position Summary: Support registration, modification, and tracking of reservations, as well as initial handling of information requests and collaboration with the front desk. Key Highlights: 1. Assistance in hotel reservation management 2. Initial customer service and request handling 3. Collaboration in administrative organization **Main Responsibilities** * Assist in registering, modifying, and tracking reservations in the hotel's system. * Provide initial response to information and reservation requests via telephone, email, or messaging. * Provide customers with information regarding room availability, rates, promotions, and hotel services. * Assist in updating occupancy calendars and room availability. * Collaborate with the front desk to ensure reservations are accurately recorded. * Support preparation of simple reservation reports and guest follow-up reports. * Organize and manage administrative information for the department. * Assist in tracking special guest requests prior to arrival. **Candidate Profile Education** * Currently enrolled undergraduate student in Tourism, Tourism Business Administration, Hotel Management, or a related field. **Experience** * Not mandatory. * Basic customer service experience or internships related to tourism or hospitality are desirable. **Required Knowledge** * Basic knowledge of the tourism or hospitality industry. * Proficiency in basic Microsoft Office applications (Excel and Word). * Familiarity with email and digital communication tools. * Basic understanding of front desk or hotel reservation processes is desirable. **Proposed Schedule** * 9:00 AM to 2:00 PM * Monday through Friday Employment Type: Part-time Salary: $6,000.00 - $6,000.01 per month Work Location: On-site employment