Insurance Specialist

Description

Job Summary: We are seeking a sales professional with a commercial mindset to manage the renewal of automotive insurance policies, ensuring customer peace of mind and improving policy renewal rates. Key Highlights: 1. Autonomy and commercial ambition with a customer-centric focus 2. Refine outreach strategies to improve closing metrics 3. Real support for professional growth within the company At **Atria**, we seek a commercially oriented individual with strong follow-up capabilities to manage the **renewal of automotive insurance policies**. Ensure customer peace of mind while increasing our automotive policy renewal rate, protecting our warranty and transforming a routine transaction into an impeccable, solution-oriented experience. You will work with full autonomy, combining your commercial drive with a clear purpose and genuine customer obsession to deliver top-tier solutions. **Your Challenges:** * **Anticipate policy expirations**, contact customers at the optimal time, and manage negotiations through to payment confirmation and vehicle protection. * Analyze portfolio response to refine *contact scripts*, leverage key channels (WhatsApp, SMS), and significantly improve contact and closing metrics. * Create **operational reports** for KPI tracking, cross-referencing databases to identify non-renewal reasons and propose service improvements. **Your Profile:** * **Experience in auto insurance sales — MANDATORY** * 3 years’ experience in insurance sales call center campaigns * Intermediate-level database management skills * Outstanding communication, negotiation ability, and frustration tolerance. * Proactive, results-oriented, and consistently act with invisible integrity — doing what’s right even when no one is watching. **Value Proposition:** * Attractive performance-based compensation: **Base salary** + variable bonuses * Premium benefits: meal vouchers, life insurance * Hybrid work model * Full-time schedule, Monday to Saturday **Why Atria?** At Atria, no one is invisible; you are not just a resource on a spreadsheet but an essential piece of the team — here, you’ll receive real support to shine, grounded in the certainty that "as you grow, Atria grows." *Privacy Notice: By submitting your documents via any channel, you consent to the processing of your personal data in accordance with our Privacy Notice.* Employment Type: Full-time Salary: $11,000.00 \- $20,000.00 per month Benefits: * Life insurance * Meal vouchers Experience: * Call center-style sales: 3 years (Required) * Automotive insurance sales: 4 years (Required) Work Location: Hybrid remote in 11560, Colonia Polanco, CDMX