Call Center Supervisor

Description

**My ideal job seeks a Call Center Supervisor in Cuauhtémoc, Mexico City** ----------------------------------------------------------------------------------- Responsibilities and Functions: * Ensure achievement of objectives and goals * Identify and implement improvements * Monitor productivity indicators * Coaching * Implement methodologies and strategies * Follow-up, analysis, and agreements per WLA We seek candidates with: * Analytical ability * Strategic planning skills * Organizational and communication skills * Leadership and management capabilities * Critical thinking * Initiative * Negotiation skills * Active listening and decision-making abilities Requirements: * 18 years of age or older * 1 year of experience * Minimum verifiable incomplete bachelor's degree (Trunca) * Strong verbal communication skills * Intermediate computer proficiency * Basic Microsoft Office suite proficiency Work Schedules: * 3:00 PM to 11:00 PM * Rotating days off (negotiable based on your performance metrics) We offer: * Base salary of $13,500.00 * Bonus of $5,000.00 to $10,000.00 * Immediate statutory benefits (vacation, vacation bonus, year-end bonus, social security) * Paid training * Life insurance * Benefits exceeding statutory requirements **Desired education level:** Higher education — incomplete **Desired experience level:** Entry-level **Departmental function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a15c7bd4300003100bd4c42\&source\=indeed*