Customer service City: YUCATAN Publication date: May 22, 2026 Schedule: Rotating shifts from 7 AM to 4 PM, 10 AM to 7 PM, and 12 PM to 9 PM Description: Customer Solutions Assistant Position objective Contribute to the timely and accurate handling of requests received by the Shipment Control department by generating administrative reports and verifying data to coordinate shipments, thereby consistently meeting performance indicators to enhance customer satisfaction. Job functions or activities. 1\. Timely and accurate handling of assigned Service Reports 2\. Reporting on services entering Shipment Control. 3\. Making timely and accurate calls to customers regarding shipments entered into Shipment Control. 4\. Generating administrative reports for shipments requiring them. 5\. Daily physical reconciliation of local route delivery and return manifests. Requirements Education: High school diploma or technical degree in Administration or related field. Customer service experience: 6 months. Problem-solving skills and personnel management. Microsoft Office proficiency: basic level. Indicator tracking. What we offer you * A competitive salary * A variable compensation scheme * Superior statutory benefits. * A career development plan within the company
Juan García
Indeed · HR
Juan García
Indeed · HR
