




To request an unlocking service, you must first make a purchase (remember that your purchase is always protected by Mercado Pago). Once the purchase is completed, please contact us exclusively through Mercado Libre's direct chat. There, you will be asked to provide the IMEI number in order to generate your unlock code. Unlocking for Movistar, Telcel, and AT&T devices via code (excluding iPhones and U.S. AT&T devices) This unlock code is generated upon submission of your IMEI number. It is essential to confirm that your device was originally purchased from Movistar or AT&T. After confirming the carrier, verify whether your device requests an unlock code when inserting a SIM card from another carrier. NOTE: WE ARE NOT RESPONSIBLE IF YOUR DEVICE DOES NOT REQUEST AN UNLOCK CODE, IF THE NUMBER OF ATTEMPTS HAS EXPIRED, OR IF IT REQUIRES A DIFFERENT TYPE OF CODE. To locate your IMEI number, check the phone’s original packaging, go to Settings, or dial *#06*. Your IMEI consists of 15 digits. Example: 355734635283654. IMPORTANT: YOUR DEVICE UNLOCK IS PERMANENT AND WILL NOT BE REMOVED OR DELETED. Please also note that if your device has any outstanding balance or report, WE DO NOT REMOVE SUCH REPORTS. Our service only enables your device to operate with other carriers—domestic or international—including carriers such as BAIT, NEW, and others. Should you have any questions or require clarification, please contact us before initiating any claim or order. If you need unlocking services for Telcel devices, please send us a direct message. Personalized assistance at # 7228771126
