Systems Intern

Description

We are a Mexican company dedicated to the distribution of medical supplies, surgical and dental materials, and medical equipment. **Job Objective:** Provide technical and administrative support to the IT department through user support, equipment maintenance, information management, and assistance in technological processes, contributing to operational improvement and the use of digital tools and Artificial Intelligence within the company. **Main Responsibilities:** * Provide technical support to internal users. * Preventive and corrective maintenance of computer equipment. * Basic hardware and software review and diagnostics. * Installation and configuration of software and peripherals. * Assistance in network and technological infrastructure review. * Validation and updating of equipment inventory. * Assistance in database administration and basic review. * Generation and validation of reports. * Backup and organization of digital information. * Assistance in documenting IT department processes. * Research and testing of Artificial Intelligence tools applied to administrative and technological processes. * Use of AI tools for automation, report generation, and improvement of internal processes. * Tracking and resolution of IT department tickets or incidents. **Requirements:** * Currently enrolled student in: **Computer Systems Engineering, Information Technologies Engineering, Software Engineering, Computer Engineering, Networks and Telecommunications Engineering, or related fields.** * Basic proficiency in **Excel and CRM tools (desirable).** * Excellent **service attitude and communication skills.** **Competencies and Skills:** * Proactive and self-motivated. * Interest in technology and innovation. * Strong communication and customer service skills. * Organized and analytical. * Willingness to learn about technical support, AI, and administrative processes. * Capable of working in teams and following up on tasks. **We Offer:** * Financial support * Ongoing training * Positive work environment Job Type: Full-time Work Location: On-site