Customer Service Executive

Description

Job Summary: We are seeking a bilingual professional for customer service, responsible for managing customer interactions, following up on requests, and maintaining accurate information, ensuring courteous and professional service. Key Highlights: 1. Minimum 6 months of experience in Customer Service. 2. Strong verbal skills and effective communication. 3. Service-oriented attitude and ability to work in a team. **Requirements** * Age: 23 to 45 years old * Minimum education: High school diploma or related field * Bilingual * Minimum 6 months of experience in Customer Service. * Strong verbal skills and effective communication. * Results-oriented with problem-solving skills. * Basic computer proficiency. * Service-oriented attitude and ability to work in a team. **Responsibilities** * Handle customer calls, emails, and/or messages. * Follow up on requests, complaints, or clarifications. * Record and update information in internal systems. * Escalate incidents to the appropriate departments. * Ensure courteous, professional, and customer-focused interactions. Work location: On-site employment