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Job Summary: This role in Contract Logistics involves designing, managing, and optimizing solutions for the efficient movement of goods, ensuring products are stored, handled, and delivered accurately—thereby impacting global trade. Key Highlights: 1. Design, manage, and optimize key logistics solutions. 2. Impact global trade flows and everyday life. 3. Opportunity for professional development in a safe and stable environment. It’s More Than a Job As part of Kuehne\+Nagel’s Contract Logistics team, you will play a pivotal role in designing, managing, and optimizing solutions that sustain the efficient movement of goods. Whether leading a team, designing processes, or driving projects, your work ensures our customers’ products are stored, handled, and delivered with precision. From everyday consumer items to seasonal goods, what we do in Contract Logistics impacts businesses and communities worldwide. At Kuehne\+Nagel, your contribution extends far beyond the warehouse—it helps shape the flow of global trade. Manage and execute assigned responsibilities while meeting the requirements of internal and external clients, verifying adherence to an excellent service level. **How You’ll Make an Impact** 1\. Resilience and Handling Difficult Customers* Demonstrated ability to calmly and professionally manage dissatisfied customers or high-stress situations. * Skill in maintaining clear and empathetic communication even when priorities shift rapidly. * Experience effectively resolving problems and turning complex situations into practical solutions. 2\. Adaptability to Change* Flexibility to adjust to new priorities, sudden changes in client requirements, operational modifications, or process variations. * Ability to efficiently reorganize tasks and response timelines. 3\. Working Under Pressure* Capacity to manage multiple tasks simultaneously without compromising accuracy or quality. * Ability to meet tight deadlines and maintain a consistent work pace during peak workloads. 4\. Innovation and Continuous Improvement* Mindset oriented toward optimizing processes and proposing ongoing improvements. * Proactivity in identifying opportunities to enhance operational efficiency and improve customer experience. 5\. Proficiency in Technological Tools* Microsoft Excel: intermediate level (pivot tables, filters, basic formulas, and data handling). * Ability to learn and operate administrative and operational tools. * Basic knowledge of Artificial Intelligence applied to work (e.g., simple automation, use of assistants, data handling, or digital tools to streamline tasks). **What We’d Like You to Bring** Education and Experience* Prior experience in customer service, administration, or roles involving direct interaction with internal/external clients. * Preferred experience in logistics, pharmaceutical, or operationally dynamic environments with frequent change. Desired Personal Attributes* Assertive communication. * Analytical and results-oriented thinking. * Strong sense of responsibility and commitment. * Fast learning ability. * Teamwork and collaboration Schedule Availability and Shift Roles**What’s in It for You?** Statutory and Enhanced Benefits Work Location: Cuautitlán Izcalli Who Are We? Logistics shapes everyday life—from the products we consume to the healthcare we rely on. At Kuehne\+Nagel, your work goes beyond logistics; it makes possible both ordinary and extraordinary moments in people’s lives around the world. As a global leader with a strong track record and a forward-looking vision, we offer a safe and stable environment where your career can truly make a difference. Whether helping deliver life-saving medicines, developing sustainable transportation solutions, or supporting our local communities, your career contributes to more than you imagine. We kindly advise recruitment agencies to refrain from submitting unsolicited profiles. Any candidate submission without a prior signed agreement will be deemed our property, and no fees will be paid. Contact Kuehne\+Nagel Recruitment Team \-
