Customer Service

Description

Job Summary: Carsomex is seeking an Industrial Customer Service Specialist to manage orders, quotations, and ensure customer satisfaction within the packaging industry. Key Highlights: 1. End-to-end order management and quotation tracking. 2. Coordination of complaint handling and improvement of customer satisfaction. 3. Opportunity for career development in the manufacturing industry. **Industrial Customer Service** Carsomex, a manufacturing company specializing in cardboard production dedicated to solving high-quality packaging and shipping challenges, seeks your talent as: **Responsibilities:** * Requesting delivery schedules from customers * Entering purchase orders into the system * Tracking orders and quotations * Conducting customer satisfaction surveys * Coordinating complaint and claim resolution with customers **Knowledge Requirements:** * Familiarity with processes and products * ERP system experience * Customer service skills **Requirements:** * Minimum 3 months of experience in customer service roles * Manufacturing industry knowledge preferred **Benefits:** * Weekly salary * Statutory benefits **Work Schedule:** * Monday to Saturday Employment Type: Full-time Salary: $15,000\.00 per month Work Location: On-site employment