Job Summary: We are seeking a Sales and Customer Service Assistant to manage purchase orders, handle customer requests, and provide follow-up to customers at a plastic film manufacturing company. Key Highlights: 1. Comprehensive customer and prospect attention and follow-up 2. Purchase order and quotation management 3. Collaboration with technical service, shipping, and quality departments Company dedicated to the manufacturing and distribution of plastic film (Playo), located in Tultitlán. Sales and Customer Service Assistant **Responsibilities** · Customer service. · Processing purchase orders via email, telephone, and portals. · Validating prices per customer during purchase order preparation. · Submitting sales orders to the planning department. · Creating and updating customer files. · Handling and following up on calls from potential customers. · Timely follow-up on requirements from assigned customers. · Tracking sales performance per customer versus budget. · Following up on credit memos. · Preparing quotation forms for authorization. · Accounts receivable follow-up. · Coordination with technical service, shipping, planning, quality, etc. · Requesting samples. · Supporting the sales and technical service departments. SAP proficiency preferred. **Work Schedule:** Monday to Friday, 8:00 AM – 6:00 PM; Saturday half-day, 8:00 AM – 11:00 AM **Compensation:** **Monthly salary exceeding $10,500** Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
