**We are hiring! DOCK CROSSING MANAGER** **Join Sabormex**, a leading company in the food industry, where we drive innovation, collaboration, and commitment to excellence. **Position Purpose:** You will be responsible for **ensuring timely product delivery** at various dock crossing distribution centers, **resolving incidents and guaranteeing customer satisfaction** through effective communication with involved departments. **Main Responsibilities:** * Verify that units arrive on time at the customer's facilities according to the established delivery schedule. * Promptly report any delivery rejections and coordinate product returns. * Follow up on incidents, ensuring proper communication between customer, carrier, and customer service. * Reconcile discrepancies between what was shipped, invoiced, and received by the customer, validating information on portals. * Coordinate incident handling with maneuver services to ensure product receipt. * Schedule new appointments with the customer to recover pending deliveries. **Requirements:** * 1 year of experience in a similar role * Knowledge in logistics, traffic, distribution, and warehouse operations * SAP system * Intermediate level of Excel and email tools * Communication, analytical, and problem-solving skills **We Offer:** * Benefits exceeding legal requirements * Savings fund 13% * Grocery vouchers 10% * Savings box * Grocery vouchers Location: CALLE 2 SUR NO. 23 COL INDEPENDENCIA, C.P. 54914, TULTITLAN, ESTADO DE MEXICO Job Type: Full-time, Indefinite duration Salary: $12,000.00 - $15,000.00 per month Benefits: * Salary increases * Savings box * Option for indefinite contract * Life insurance * Grocery vouchers Application Question(s): * How long does it take you to commute from your home to Calle Carr. El Salto 273, 45680 La Alameda, Jal.? Experience: * Billing Clerk: 2 years (Required) Workplace: On-site job