**Werner Enterprises** is a leading logistics and international transportation company. With over 60 years of experience, Werner ranks among the top five largest companies in the U.S. transportation industry and has expanded into Mexico with offices in Mexico City, Monterrey, Guadalajara, and Querétaro. Recognizing human capital as one of the pillars driving the company’s growth, Werner fosters the personal and professional development of its associates by providing them with the tools and resources necessary to reach their full potential. We invite you to contribute your skills and build your career with this outstanding team! **What are we looking for?** We are seeking an **Operator Support Specialist** to provide assistance to Werner’s drivers during trips—including support in cases of vehicle breakdowns or malfunctions—by delivering repair instructions or, when necessary, directing them to workshops or mechanical service centers. **What are the main responsibilities of this position?** * Handle operator- or customer-reported breakdown incidents via phone and enter such information into the system. * Review and approve operator purchases, repairs, and invoices. * Track repair warranties, maintaining constant communication with the Operations Department. * Coordinate with workshops to monitor the progress of ongoing repairs. **What qualifications are required?** * Bachelor’s degree in International Trade, International Business, International Relations, or a related field. * Prior experience or technical knowledge in tractor-trailer mechanics. **MANDATORY REQUIREMENTS** * Minimum 1 year of experience in a breakdown or safety-related role within a logistics or ground transportation company. * Advanced English proficiency (interview will be conducted in English; candidates who do not meet this requirement are advised not to apply, as English will be used daily). * Full availability to work the stated schedule. **Work Schedule** Sunday–Thursday, 1:00 PM–11:00 PM **Work Location** Av. 5 de Febrero, QRO **What do we offer?** * Monthly gross salary ranging from $25,500 to $27,500 (based on skills and experience) * Benefits exceeding statutory requirements after the training period. * Job stability. **If you are interested in growing with an industry-leading transportation company and fully meet the above profile, please send us your updated CV, indicating the job title in the subject line.** Employment type: Full-time Salary: $25,500.00–$27,500.00 per month Benefits: * Grocery vouchers Language: * Advanced English (Mandatory) Work location: Hybrid remote work in 76159, Querétaro, Qro.