Traffic Manager

Description

Job Summary: Responsible for the comprehensive management of import and export customs operations, ensuring legal compliance, operational efficiency, and customer satisfaction through team coordination. Key Highlights: 1. Manages comprehensive customs operations 2. Ensures legal compliance and operational efficiency 3. Coordinates team and satisfies customers Location: AIFA, State of Mexico Work Mode: On-site **Job Objective** Responsible for the comprehensive management of import and export customs operations at AIFA, ensuring legal compliance, operational efficiency, KPI achievement, and customer satisfaction through proper coordination of the operational team. **Main Responsibilities** * Supervise daily import and export operations within the AIFA customs office. * Ensure compliance with the Customs Law, Foreign Trade Law, and applicable regulations. * Coordinate the operational team and departments involved in the customs process. * Guarantee adherence to cargo release timelines and service level agreements (SLAs). * Supervise tariff classification, physical and documentary pre-clearance, and control of regulated goods. * Monitor operational indicators (KPIs) and propose process improvements. * Manage operational incidents with customers and authorities. * Prepare operational reports for management and customers. * Provide foreign trade and logistics advisory services to strategic customers. **Requirements** * Bachelor’s degree in International Trade, International Business, or related field. * Minimum **3 years of experience in customs operations with personnel reporting directly**. * Experience in **customs entry preparation and validation**. * Knowledge of **non-tariff regulations and restrictions**. * Experience in **airport operations** (AIFA experience preferred). * Intermediate-to-advanced Excel skills and proficiency with Office tools. * Intermediate English (ability to converse with customers). * Leadership, information analysis, and ability to work under pressure. **We Offer** * Salary: **MXN $25,000 to $30,000 net per month** (based on experience). * Hybrid payment scheme (50% IMSS / 50% independent contractor). * Statutory benefits. * Enhanced benefits: * Punctuality bonus (8% of base salary) * Death insurance **Working Hours** Monday to Saturday, 9:00 AM to 6:00 PM (with operational availability as required). **Workplace** Inside the **AIFA** customs office. Salary: $25,000.00 \- $30,000.00 per month Workplace: On-site employment