Position Objective Manage and coordinate import and export logistics operations, ensuring compliance with timelines, costs, and processes, as well as providing efficient and high-quality service to customers. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Main Responsibilities * Coordinate international shipments (air, ocean, and land). * Prepare and review shipping documentation (B/L, AWB, instruction letters, etc.). * Track pickup, transit, and delivery of goods. * Maintain constant communication with international agents, shipping lines, airlines, and carriers. * Verify compliance with our operational and administrative procedures. * Monitor shipment status and resolve issues. * Prepare operation reports for clients and management. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Requirements * Education: Bachelor's degree in International Trade, Business, Administration, or related field. * Experience: 1\-3 years in freight forwarding, international logistics, or similar areas. * Languages: Intermediate to advanced English (essential for communication with international agents and clients). * Technical knowledge: o Import/export processes o Incoterms o Logistics management systems and airline/shipping line portals o Proficiency in Microsoft Office (intermediate to advanced Excel) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Soft Skills * Organization and attention to detail * Ability to work under pressure * Problem and unexpected situation resolution * Effective communication (oral and written) * Customer and service orientation * Teamwork \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Competencies * Planning and follow-up * Agile decision-making * Adaptability to change (urgent or out-of-hours operations) * Negotiation with suppliers and agents Employment type: Full-time Salary: $17,000\.00 \- $20,000\.00 per month Benefits: * Savings fund * Grocery vouchers Work location: On-site