Manage and maintain the relationship between the company and its customers, ensuring customer satisfaction, responding to inquiries, resolving issues, and seeking solutions to their needs. This professional serves as the company's internal point of contact, and their performance directly contributes to the company's reputation, sales management, and customer retention. **Academic background:** * Minimum: Bachelor's degree in economic-administrative fields * Preferred: Bachelor's degree or engineering degree in International Trade, Customs, Logistics, or related fields **Technical knowledge and skills:** * General administration * Customer service * Quality management * Information technology * Communication * Logistics operations * Sales **Personal skills:** * Analytical thinking * Leadership * Planning and coordination * Effective communication (verbal fluency) * Adaptability * Conflict resolution and negotiation **Experience:** * Minimum: 2 years * Preferred: 4 years * Experience in positions such as Traffic Executive, Customer Service Executive, and/or Sales Executive **We offer:** * Grocery vouchers: $1,250 * Commissions * Life insurance * Statutory benefits Employment type: Full-time Salary: $13,000.00 – $15,000.00 per month Work location: On-site employment