Job Summary: We are seeking a key professional for the customer experience, responsible for order planning, tracking, and coordination; post-sales support; and incident resolution. Key Highlights: 1. You will be a key player in the customer experience and satisfaction 2. Customer support before, during, and after the sale 3. Problem resolution with a service-oriented focus **Are you passionate about delivering exceptional service and following up on every detail with the customer?** This opportunity is for you! ***What will you do?*** You will be a key player in the customer experience, ensuring that each order is fulfilled from start to finish: ✨ Order planning and tracking ✨ Coordination with production and logistics ✨ Customer support before, during, and after the sale ✨ Management of returns and incidents ✨ Problem resolution with a service-oriented focus ✨ Proposing improvements and monitoring customer satisfaction ***Profile:*** **Age:** 19 to 35 **Education:** ✔ Business Administration ✔ International Trade / International Business ✔ Marketing ✔ Commercial Relations ***We are looking for someone who:*** ✔ Has an excellent service attitude ✔ Is organized and proactive ✔ Has strong communication skills ✔ Can handle customer situations empathetically ✔ Follows up promptly on processes ✔ Seeks solutions, not excuses **MUST-HAVE: Proficiency in English (spoken and written)** Employment Type: Full-time, Indefinite term Salary: Starting at $14,000\.00 per month Benefits: * Savings fund * Company parking * Flexible working hours * Company phone Work Location: On-site employment