**Description:** ---------------- **We are looking for a service-oriented, organized person who enjoys resolving IT incidents.** Your main mission will be to provide first-level technical support, perform preventive and corrective maintenance on computer equipment, and assist with basic tasks in Google Workspace. **Main Responsibilities:** * Handling tickets and providing on-site support for hardware, software, and network issues. * Diagnosing and resolving common incidents. * Clear documentation after service (actions taken, time spent, and evidence). * Physical maintenance of equipment (cleaning, inspection, and peripherals). * Assistance with IT inventory: additions, removals, and asset tracking. * Basic support for printing and connectivity. * Effective management of users with recurring or complex issues. **We Offer:** * Competitive salary according to experience. * Statutory benefits from day one. * Opportunities for learning and development in a technological environment. **Requirements:** --------------- **Requirements:** * 6 to 24 months of experience in technical support or help desk (can include internships). * Knowledge of Windows, Office, basic networking, printers, and remote access tools. * Desirable: familiarity with Google Workspace (email, basic backups, and migrations). * Education: Technical degree or Bachelor's in Computer Science, Systems, or related field. * Soft skills: clear communication, patience, tolerance to frustration, and service focus.