




Summary: Join Computacenter Mexico as a Trilingual Help Desk Agent, providing IT technical support and customer service in a high-impact role. Highlights: 1. Trilingual talent (English, Spanish, French) for international experience 2. Opportunity for career growth and tech knowledge development 3. Night shift perks for a focused environment **TURN YOUR NIGHTS INTO A GLOBAL TECH CAREER!** Join Computacenter Mexico \- Trilingual Help Desk Agent *Site in our Reforma Office CDMX* **Shift: Friday to Tuesday from 22:00 PM \- 6:00 AM** At Computacenter Mexico, we believe your night hours can take you career further. As a global leader in IT services and solutions, we work with some of the world's top companies \-\- helping them to stay online, secured and supported around the clock. Now, we are looking for **trilingual talents (English, Spanish, and French)** ready to thrive in a high\-impact role that opens doors to international experience, career growth, and tech knowledge. Enjoy the perks of the **night shift!** If you’re a night owl or just prefer working in a quieter, more focused environment, this is the perfect shift for you. Avoid traffic and enjoy your free mornings. **What do you need to apply?** * Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!) * Strong communication skills over the phone * Customer service mindset **Your responsibilities:** * Respond to inquiries and provide support to our clients’ employees * Lvl. 1 Support (password reset, troubleshooting) * Communicate via phone calls, chat, and/or messages * No sales involved — this is purely a support role **What's in it for you?** * Earn $130 MXN/hour * 5% Savings fund * 15 days of Christmas bonus (Aguinaldo) * 12 days vacation after your first year \+ 25% vacation bonus * Paid, ongoing training to grow in IT \-\-\- even if you are just starting * 2 days off per week * International, multicultural environment Don't miss this opportunity and start your tech career with us! \*In our organization, we promote equal opportunities. We do not discriminate based on age, sex, gender, gender identity or sexual orientation, marital status, religion, ethnic origin, disability, or any other personal or social condition. Salary: $18,000\.00 \- $23,000\.00 per month Benefits: * Employee discount * Flexible schedules * Option for an indefinite-term contract * Referral program * Remote work Language: * French (Mandatory) * Spanish (Mandatory) * English (Mandatory) Workplace: On-site employment


