At **HM Group**, we specialize in the distribution and marketing of food products from leading market brands for over 15 years, with nationwide presence. We grow day by day, and with our expansion, we create opportunities for each team member to learn, develop, and build a solid professional career. Due to growth, we are seeking our next: **Technical Support Analyst** Position Objective Ensure proper and timely technical support for organizational users, guaranteeing operational continuity of services and technological tools. Key Responsibilities: * Provide preventive and corrective support and maintenance for computer equipment and telephony systems. * Monitor internet service providers. * Manage delivery, control, and inventory of computer equipment. * Create and manage email accounts. * Train users on Microsoft tools and corporate applications. * Address and follow up on technical incidents and requests. Requirements: * Bachelor's degree in Computer Science, Computer Systems, or related fields. * Minimum 2 years of experience in end-user technical support. * Analytical and problem-solving skills. * Willingness to travel within the metropolitan area. (Mandatory) * Onsite working hours: Monday to Friday, 8:00–17:00; Saturdays, 8:00–14:00\. We offer: * Competitive base salary * Statutory benefits * A growing company with opportunities for advancement * Professional stability and development * A workplace culture focused on its employees Workplace: Agrícola Oriental, CDMX. (15 minutes from Puebla metro station) Join our expanding team and build your professional future with us! Workplace: Onsite employment
Juan García
Indeed · HR
Juan García
Indeed · HR
