SUPERVISION HRMS

Description

Summary: This role provides functional support for the core HR system (Oracle HRMS) with a focus on local and regional HR business needs in Latin America, emphasizing excellent customer service and data accuracy. Highlights: 1. Support core HR system (Oracle HRMS) for Latin America 2. Focus on customer service, data accuracy, and compliance 3. Opportunity to support special HR Systems projects **About DHL** ------------- We are the world’s largest and leading logistics company, creating a competitive advantage for our customers by providing logistics solutions based on our global standards in warehousing, transportation, and integrated services. Our people are our greatest asset. We are certified as a Great Place to Work. At DHL, you will find a culture that embraces diversity and collaboration, strengthens your talents, and builds trust through our values: respect and results. A world driven by logistics. A company powered by our people.**Description** --------------- The position is key for provides functional support for the core HR system (Oracle HRMS) with a focus on local and regional HR business needs in Latin America. Responsible for basic setup, mass updates, data audits, and user issue resolution. Provides excellent customer service to the end\-user community including providing instruction on HR systems processes. Ensures consistency in process utilization and a high level of data accuracy and compliance. Works on special HR Systems projects in the region as needed.**Requirements** ---------------- • Bilingual (English/Spanish) – Portuguese is a plus • Advanced Excel • Experience with HR Payroll systems (internal candidate interaction, system navigation) • 3 to 4 years of experience can be considered • Strong ability with data management, reporting, user support • Soft skills: strong communicator, proactive, supportive, internally motivating • Ability to solve issues, provide guidance, and support HRBPs • Works well with training, including one‑on‑one coaching • Opportunity to support testing in knowledge environments • Tools: OneNote, Teams • Collaboration across the team and across LATAM (6 different countries) • Responsible for providing accurate data, ticket resolution, and email responses to HRBPs