Project Analyst

Description

Job Summary: We are seeking an experienced Project Analyst and NOC Liaison to monitor satellite services, diagnose faults, manage databases, and provide customer support. Key Highlights: 1. Satellite service monitoring 2. Fault diagnosis and database management 3. Personalized customer support **Telecommunications Company** **I S H I R I N G** **Project Analyst and NOC Liaison (EXPERIENCE REQUIRED)** Join our outstanding team! **If you hold a Bachelor's degree in Telematics, Telecommunications Engineering, or related field**, please send your CV or job application. **Responsibilities:** · Database management · Activating and deactivating services · Monitoring satellite-provided services · Logging calls and requests in the helpdesk system · Fault diagnosis · Administrative tasks such as: drafting and reviewing technical reports / preparing emails and client reports. · Personalized customer support · In-person and remote meetings with clients **Schedule: Monday to Friday, 9 AM to 6 PM. Days off: Saturday and Sunday.** Profit-sharing (PL), year-end bonus (aguinaldo), vacation benefits, and internal growth opportunities. Location: Condesa neighborhood, Miguel Hidalgo. Near Patriotismo Metro station or Escandón Metrobús station. Contact: **55 2336 4797**. Lic. Mayra Ramírez. Employment type: Full-time Salary: Starting at $12,000\.00 per month Workplace: On-site