Job Summary: Printer technician with experience in systems or electronics to address hardware, software, and connectivity issues, managing tickets and reports. Key Highlights: 1. Customer attention and service 2. Office software package handling 3. Remote troubleshooting and telephone consulting **PRINTER TECHNICIAN** **Requirements** · Technical degree in systems, electronics, or related field. · Minimum 1 year of experience in the position. · Knowledge of printers. · Familiarity with at least one of the following brands: Harp, Samsung, HP, Lexmark, Ricoh. · Office software package handling. · Customer attention and service. **Responsibilities** · On-site or field attendance of assigned tickets (hardware, software, and connectivity issue resolution; spare parts and consumables delivery; remote troubleshooting; telephone consulting; equipment rehabilitation; diagnostics, among others). · Tracking and closure of assigned tickets in the Help Desk system. · Maintaining order and organization in report documentation. · Submitting reports requested by the department head. · When on-site (government or private entity), comply with internal rules and programs. · Maintain primary communication with the Help Desk coordinator and direct supervisor. **We Offer:** * $14,000 monthly * Biweekly payment * Statutory benefits **Additional Benefits:** * Grocery vouchers * Savings fund * Life insurance **Work Location:** Manzanillo, Col. **Working Hours:** Monday to Friday Salary: Starting from $14,000\.00 per month Work Location: On-site employment