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Job Summary: Supports the continuous improvement of HR by assisting operational staff and optimizing internal processes to strengthen attendance management and employee experience. Key Highlights: 1. Attention and guidance to operational staff 2. Continuous improvement of Human Resources processes 3. Support for workplace climate and internal communication **Job Objective** Contribute to the continuous improvement of the Human Resources area by attending to and supporting operational staff, as well as creating, optimizing, and documenting internal processes that strengthen attendance management and employee experience. **Main Responsibilities** * Provide attention and guidance to operational staff on matters related to attendance and internal processes. * Record, track, and analyze attendance incidents (absences, tardiness, timekeeping errors). * Propose and develop improvements to internal HR processes, especially those related to attendance control and management. * Develop and update manuals, guidelines, and process flows. * Train operational staff on using the attendance app and internal policies. * Track and route cases to the corresponding departments. * Support initiatives that promote a positive workplace climate and internal communication. **Requirements** * Bachelor’s degree in Psychology (preferably organizational) or a related Human Resources field. * Minimum 6 months to 1 year of experience in HR, operational staff support, or administrative process improvement. * Basic knowledge of Human Resources processes. * Interest in organizational development and continuous improvement. * Basic proficiency with digital tools and Microsoft Office suite. * Analytical, organizational, effective communication, and problem-solving skills. * Proactive attitude and results-oriented mindset. Employment Type: Full-time Salary: $9,421.22 - $12,000.00 per month Benefits: * Option for indefinite-term contract * Life insurance Work Location: On-site employment
