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Job Summary: We are seeking a professional to handle the receipt, classification, assignment, monitoring, and resolution of incidents and requests. Key Highlights: 1. Professional growth 2. Teamwork and organization 3. Problem solving and follow-up **GLOBAL LABEL** Working hours: Monday to Friday, 8:00 a.m. to 6:00 p.m., with a 1-hour lunch break **WORK LOCATION:** C. La Joya, Benito Juárez Barrón, 54469 Villa Nicolás Romero, Méx. **REQUIREMENTS** · Age: 18 to 48 years old. · Completed high school education. · 6 to 12 months of experience in a similar position. **SKILLS** · Teamwork. · Punctuality. · Courtesy. · Responsibility. \-Organization and planning **RESPONSIBILITIES** · Receipt of Incidents and Requests: · Classification and Prioritization · Ticket Assignment · Monitoring and Follow-up · Problem Resolution **WE OFFER** · Base salary: $9,577 MXN (tax-free) · $1,000 MXN grocery vouchers · Statutory benefits (vacation, year-end bonus, vacation premium, and profit sharing) · Internal savings fund · Professional growth If interested, please send your **WhatsApp message to 5610010445**, including your full name, CV, position applied for, and preferred location. Employment type: Full-time Salary: $10,582.00 MXN per month Benefits: * Savings fund * Option for an indefinite-term contract * Free uniforms * Grocery vouchers Workplace: On-site employment