Control Desk/Diamond Tower.

Description

Job Summary: Handle the flow of service orders, technical and user assistance, and technician permission management, as well as track the status of service orders. Key Responsibilities: 1. Technical and user support 2. Service order management 3. Order tracking and assistance ‼ Telephone executives for the technical and user support campaign ‼ Responsibilities: You will handle the flow of service orders, productivity, assistance, technician permission management via the app, service order tracking, and status updates. We Offer: \* Gross monthly salary: $10,000\.\* \* Bonus: $4,500\* Bi-weekly payment schedule. Statutory benefits. Minor medical expense insurance. Direct employment with the company. Requirements: \* Minimum 6 months of recent call center experience\* \* Completed high school education\* Flexible availability for work shifts. Proficiency in using PCs. Strong verbal communication skills. Work Schedule: Monday to Sunday, with one rotating day off per week. * 8-hour shifts \* Weekly shift rotation availability\* \* Service window: 7:00 a.m. to 10:00 p.m.\* \* Must not have previously worked for Grupo Salinas or have outstanding debts with Banco Azteca \* Work Location: Diamond Tower, Insurgentes Sur \*\* IF YOU ARE INTERESTED, CONTACT US AT 55 80 78 85 03 \*\*