Control Center/Diamond Tower.

Description

Position Summary: Phone-based support for service order management, productivity and assistance, including leave requests and tracking for technicians and users. Key Highlights: 1. End-to-end service order management and tracking. 2. Support for technicians and users within the workflow. ‼ Telephone Executives for Technician and User Support Campaign ‼ Responsibilities: You will handle service order workflow, productivity, attendance, technician leave management via the app, service order tracking, and status updates. We Offer: \* Gross monthly salary: $10,000\.\* \* Bonus: $4,500\* Bi-weekly payment schedule. Statutory benefits. Minor medical expense insurance. Direct employment with the company. Requirements: \* Minimum 6 months of recent call center experience\* \* Completed high school education\* Flexible availability for work hours. Proficiency in using PCs. Strong verbal communication skills. Schedule: Monday to Sunday, with one rotating day off per week. * 8-hour shifts \* Weekly shift rotation availability\* \* Service window: 7:00 a.m. to 10:00 p.m.\* \* Must not have previously worked for Grupo Salinas nor have outstanding debts with Banco Azteca\* Work Location: Diamond Tower, Insurgentes Sur \*\* IF YOU ARE INTERESTED, CONTACT US AT 55 80 78 85 03 \*\*