Job Description: **Main Responsibilities** * Record and update received payments in CONTPAQi. * Follow up on pending invoices and manage collections according to internal guidelines. * Deactivate accounts and equipment in the system. * Send notifications through platform, email, and/or WhatsApp. * Carry out supplier invoicing process. * Accurately record collections. * Perform accurate accounting entries. * Review documentation for timely registration in controls. * Analyze and reconcile accounting accounts. * Conduct customer collections via phone, email, WhatsApp. * Clarify customer balances and service status. * Identify customer bank deposits. * Prepare account statements. * Manage customer portals. * Control and manage supplies for installations. **Required Skills:** * Organization and follow-up of administrative processes. * Attention to detail and document control. * Clear and professional communication with customers and internal teams. * Proficiency in administrative tools, especially **CONTPAQi**. * Problem-solving regarding active payments and services. **Technical Knowledge:** * Intermediate-to-advanced proficiency in **CONTPAQi (Accounting and Invoicing)**. * Business collections management. * Administrative processes and service control. **Schedule:** **Monday to Friday 8:00 am to 6:00 pm, Saturdays 8:00 am to 1:00 pm** Employment Type: Full-time, Indefinite term Salary: $12,000.00 - $14,000.00 per month Work Location: On-site position