Administrative Support | Help Desk

Description

Position Summary: Hines is seeking an Administrative Support | Help Desk professional to handle tenant requests, follow up on inquiries, and assist with administrative and event logistics tasks. Key Highlights: 1. Direct attention to tenants and follow-up on requests. 2. Administrative and logistical support for events. 3. Service-oriented attitude, proactivity, and teamwork are highly valued. Overview: When you join Hines, you become part of a professional journey driven by vision and guided by leaders who set industry standards. Our legacy is rooted in innovation and excellence, earning us a place on Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024\. Discover infinite opportunities to grow and make your mark at Hines. Responsibilities: As an **Administrative Support \| Help Desk** professional at Hines, your primary responsibilities—though not limited to—include: * Providing direct tenant support for requests related to cleaning, maintenance, office services, access control, and more. * Following up with support staff on tenant requests. * Reviewing contractor passes and vendor documentation. * Drafting and distributing announcements and notices. * Managing and activating access cards. * Registering and dispatching packages. * Supporting event logistics. * Answering the switchboard. * Managing access to the Fitness Center. * Providing administrative support. Qualifications: **Minimum Required Qualifications:** * Technical diploma, high school diploma, or incomplete university degree. * Service-oriented attitude, teamwork, proactivity, follow-up skills, and attention to detail. Work location: Tlaquepaque; we offer benefits exceeding statutory requirements. Closing: At Hines, we strive for excellence as a global leader in real estate investment management, driven by our belief that real estate is fundamentally about people. Our diverse portfolio encompasses $93\.2 billion¹ in assets across property types including residential, office, retail, mixed-use, logistics, and life sciences—all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs. While our projects are recognized for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our dedicated workforce of 5,000 employees across 30 countries, leveraging our 65-year history to advance the world. That is why we prioritize investing in our people—offering comprehensive training, competitive compensation, and robust benefits. By focusing on our team’s growth and well-being, we cultivate an inclusive environment where everyone—including our clients—can thrive.