Help Desk Analyst

Description

**We are looking for you!** Vangent México, a leading national IT company with 32 years of experience, invites you to join us as: **HELP DESK ANALYST** \-Engineering or technical degree in Systems, Computer Science, or related field (VERIFIABLE) **Minimum 3 years of experience in:** \-Troubleshooting software and hardware issues \-Windows and Linux operating systems \-Microsoft Office suite and antivirus software \-Network equipment (routers, switches, firewalls) \-Data center infrastructure \-Remote assistance \-Incident management under SLAs **We offer:** \-Punctuality and attendance bonus \-Fully registered employment contract \-Minor medical expense insurance \-Willingness to travel \-Statutory benefits **Location:** * Industrial Vallejo neighborhood, Azcapotzalco borough, Mexico City. *NOTE:* *Our hiring processes are free from discrimination based on race, religion, sex, gender, ethnicity, social status, or disability; therefore, we do not require medical certificates, pregnancy tests, or Human Immunodeficiency Virus (HIV) tests as conditions for hiring, continued employment, or promotion.* Employment type: Full-time, indefinite term Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Option for indefinite-term contract * Medical expense insurance * Life insurance Application question(s): * What is your expected salary? Workplace: On-site employment