Description
**Please note this job advertisement is only available in Spanish. To view the job, select ‘Español \- ES’ from the language selector in the page menu.****Premier Account Executive \- Advance.**
HSBC Mexico offers career development opportunities for individuals with an excellent service attitude, strong customer interaction skills, passion for sales, and ambition to grow professionally within the Commercial area as an Advance Account Executive. **Primary responsibility.** Deliver the highest level of service to assigned Mass Affluent Advance and Premier customer portfolios for their day-to-day financial needs, as well as personalized advisory services aimed at fulfilling their short-, medium-, and long-term financial requirements. Timely retention of assigned customer portfolios and growth of product portfolios through collaboration with business units. **Requirements.*** Bachelor’s degree in Economics, Administration, or Finance (in progress or completed) or completed high school diploma.
* Minimum 4 years’ experience in customer service and/or customer support.
* Minimum 4 years’ experience in sales, preferably within the financial sector.
* Minimum 2 years’ experience with Premier products and services.
* AMIB certification.
* Knowledge of markets and external regulations.
* Knowledge of Financial Mathematics.
* Familiarity with branch operational systems and procedures.
* Intermediate English proficiency.
* Proficiency in Microsoft Office suite.
* Business identification and development.
* Portfolio management.
* Passion for sales.
* Customer needs identification.
* Working hours: Monday to Saturday.
**Skills.*** Customer- and sales-oriented mindset.
* Teamwork.
* Results-driven / Problem-solving orientation.
* Situational management and negotiation skills.
* Excellent communication skills.
* Adaptability to change, organization, and punctuality.
* Ability to build rapport with customers.
**We offer.**
Direct employment by the Bank.
Base salary, quarterly performance bonus, year-end bonus, vacation bonus, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations.
"At HSBC, we expect our people to treat each other with dignity and respect, fostering an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart — we value differences, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen."
"At HSBC, we are committed to ensuring gender equality and providing continuous training to our employees, as well as protecting their labor and social rights."