Bilingual Customer Service Representative

Description

Job Summary: Bilingual Customer Service Representative at a Medical Tourism Clinic in Cancún, providing a warm and professional experience to domestic and international patients. Key Highlights: 1. Customer service and personalized attention to international patients 2. Professional communication in English and Spanish 3. Professional environment in the international medical tourism sector **HRTalent Consulting seeks a Bilingual Customer Service Representative in Cancún, Quintana Roo** ----------------------------------------------------------------------------------- A leading clinic in **Medical Tourism in Cancún** is seeking talent to join its **Customer Service** team, delivering a warm and professional experience to domestic and international patients. If you are passionate about **customer service, personalized attention, and interacting with international patients**, this opportunity is for you. **Main Responsibilities** --------------------------------- * Provide **patient care and follow-up** throughout their service process. * Resolve **questions and concerns from domestic and international clients**. * Coordinate and follow up on patient requests. * Maintain **clear and professional communication in English and Spanish**. * Ensure a **positive and high-quality experience for each patient**. **Requirements** -------------- * **Residency in Cancún (mandatory).** * **Advanced conversational English** (interaction with international patients). * Bachelor’s degree in **Administration, Hospitality, or a technical/vocational degree in Accounting or Administration**. * Age **over 26 years**. * Excellent **service attitude, communication skills, and organizational abilities**. **Schedule** ----------- Monday to Saturday **9:00 am to 6:00 pm** **Location:** Malecón de las Américas, Cancún. **We Offer** ------------- * **Salary:** $10,000 net monthly * **Bonus:** $2,000 monthly performance bonus * Statutory benefits * Job stability * Professional environment in the international medical tourism sector **If you meet the profile and are passionate about customer service, apply by submitting your updated CV.** **Desired Education Level:** Higher education – degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Customer Service **Industry:** Hospitality *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69b1a52e3a00005000e8abbc&source=indeed