Customer Service

Description

Job Summary: We are seeking a bilingual Customer Service Executive with strong technical capabilities and a focus on operational excellence to manage orders, support international customers, and resolve incidents. Key Responsibilities: 1. Administrative management of orders and requirements from global customers. 2. Customer support for international clients via telephone and email. 3. Resolution of technical and commercial incidents. We seek to integrate into our team a **Bilingual Customer Service Executive** with strong technical capabilities and a focus on operational excellence. **Main Responsibilities:** * Administrative management of orders and requirements from global customers using **SAP**. * Accurate registration and tracking of interactions in the **CRM** platform. * Support for international clients via telephone and email in English. * Resolution of technical and commercial incidents while ensuring brand safety standards. * Generation of service and performance reports. **Minimum Requirements:** * **Language:** Advanced English (Fluent conversation mandatory). * **Systems:** Proven experience using **SAP**. * **Education:** Completed or incomplete bachelor’s degree. * **Experience:** 1–2 years in corporate customer service or technical support roles. * **Skills:** Excellent spelling, organization, and problem-solving orientation. **Competencies:** * Results-oriented. * Assertive communication. * Discipline in technical processes. **We Offer:** * Competitive salary (paid biweekly). * Statutory benefits from day one. * Food vouchers. * Complimentary cafeteria. * Medical expense card for minor medical expenses and preferential discounts. * Complimentary transportation. * Positive work environment. **Requirements:** * Languages: English. * Knowledge: SAP, CRM, Microsoft Office. ### **APPLY NOW!**