Description
**Sales and Service Advisor.**
HSBC Mexico offers career development opportunities for individuals with an outstanding service attitude, strong customer interaction skills, a passion for sales, and aspirations to grow professionally within the Commercial area as a Service Executive. **Primary responsibility.** Enhance the branch customer experience through counter service and in alignment with branch needs. Promote HSBC’s products and services to existing and potential customers, referring them to dedicated promoters or alternative channels to help increase branch profitability.**Requirements.*** Bachelor’s degree in Economics, Administration, or Finance (in progress or completed), or completed high school education.
* Minimum 6 months of experience in customer service and/or client support.
* Minimum 6 months of sales experience, preferably in the financial sector.
* Working hours: Monday to Saturday.
**Skills.*** Customer- and sales-oriented mindset.
* Teamwork.
* Results-driven / Problem-solving orientation.
* Adaptability to change.
**We offer.**
Direct employment by the bank.
Base salary, quarterly performance bonus, year-end bonus (aguinaldo), vacation premium (prima vacacional), life insurance, major medical expense insurance, loans, discounts on bank products, active participation in sustainability and corporate social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations.
"At HSBC, we expect our people to treat each other with dignity and respect, fostering an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart: we value diversity, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen."
"At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights."