




Job Summary: We are seeking an experienced retail Store Manager to lead teams, manage operations, and ensure achievement of sales and customer service objectives. Key Highlights: 1. Leadership and supervision of sales teams 2. Analysis and management of KPIs to achieve results 3. Fosters a positive work environment and excellent customer service Store Manager Gran Terraza Coapa **Serving the needs of all families with young children,** Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip\*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. **REQUIRED PROFILE** * Retail experience \- mandatory (3+ years) * Incomplete or completed bachelor's degree * Residence within a maximum 1-hour commute from the work location * Leadership and team supervision skills * Effective communication with customers and team members * Proficiency in retail KPIs: CONVERSION, UPT, ATV, AUR (mandatory to proceed with the process) * Experience managing teams of 8 or more people **JOB MISSION:** * Analysis and management of KPIs (CONVERSION, UPT, ATV, AUR). * Achievement of results through execution of strategies. * Responsible for ensuring operational activities comply with established processes. * Effective management and training of the team to ensure compliance with policies, processes, and results (personnel administration). * Achievement of sales objectives. * Adherence to values in accordance with established processes. * Responsible for proper execution of customer service and maintaining the store’s presentation ready at all times. * Responsible for fostering and creating a positive work environment for both employees and customers. At Carter's, we promote a culture of inclusion and an environment of equality and respect; therefore, our Talent Acquisition process aligns with a policy of equality and non-discrimination, with a firm commitment to attract, retain, develop, and motivate our human talent based on competencies and skills. Carter's provides equal employment opportunities to all candidates, regardless of race, religion, gender, sexual orientation, marital or civil status, nationality, or any other status protected by federal, state, or local laws, and does not require medical certificates confirming non-pregnancy or Human Immunodeficiency Virus (HIV) status as conditions for hiring, continued employment, or promotion. **REQUIRED PROFILE** * Retail experience \- mandatory (3+ years) * Incomplete or completed bachelor's degree * Residence within a maximum 1-hour commute from the work location * Leadership and team supervision skills * Effective communication with customers and team members * Proficiency in retail KPIs: CONVERSION, UPT, ATV, AUR (mandatory to proceed with the process) * Experience managing teams of 8 or more people **JOB MISSION:** * Analysis and management of KPIs (CONVERSION, UPT, ATV, AUR). * Achievement of results through execution of strategies. * Responsible for ensuring operational activities comply with established processes. * Effective management and training of the team to ensure compliance with policies, processes, and results (personnel administration). * Achievement of sales objectives. * Adherence to values in accordance with established processes. * Responsible for proper execution of customer service and maintaining the store’s presentation ready at all times. * Responsible for fostering and creating a positive work environment for both employees and customers. At Carter's, we promote a culture of inclusion and an environment of equality and respect; therefore, our Talent Acquisition process aligns with a policy of equality and non-discrimination, with a firm commitment to attract, retain, develop, and motivate our human talent based on competencies and skills. Carter's provides equal employment opportunities to all candidates, regardless of race, religion, gender, sexual orientation, marital or civil status, nationality, or any other status protected by federal, state, or local laws, and does not require medical certificates confirming non-pregnancy or Human Immunodeficiency Virus (HIV) status as conditions for hiring, continued employment, or promotion.


