Room Operator

Description

Job Summary: Answers and routes guest calls, provides hotel information, and coordinates services to ensure customer satisfaction. Key Highlights: 1. Customer service and service coordination 2. Teamwork and autonomy 3. Handling basic requests and complaints Job Posting Room Operator Location: Los Cabos, Baja California Sur Company: SIRENA DEL MAR Posted on April 23, 2026 Valid until April 30, 2026 Net Monthly Salary $9,600\.00 Apply Reference Number: 21121002 Description Answers guest calls Routes requests (room service, maintenance, concierge) Provides hotel information Handles basic complaints or emergencies Coordinates with other departments Requirements * Required education level: High school or vocational training * Experience: 6 months \- 1 year as a Room Operator * Knowledge(s) and tool(s): + Efficiently transfers calls to appropriate departments or personnel, ensuring proper communication establishment. * Language(s): + None * Skill(s) and competency(ies): + Teamwork + Work quality + Autonomy + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 08:00 \- 17:00 Schedule clarification: Salary and work schedule clarified during interview Responsibilities and Activities * Assist guests in requesting taxis, airport shuttles, or provide information about local transportation options in Cabo San Lucas. * Handle requests for additional amenities (extra pillows, towels), laundry, ironing, etc., and communicate them to the relevant departments. The company offers * Statutory benefits * Bonus * Uniform * Indefinite-term employment contract Recruitment Process * Interview \- Work Schedule * Start date of your recruitment process: April 23, 2026 * Recruitment process duration: 2 weeks